Third-Party Claims Administration & Workers Compensation

The City of Hialeah seeks proposals for a single Third-Party Administrator (TPA) to deliver a fully integrated Workers’ Compensation and Third-Party Liability Claims Administration program. Required services include claims adjusting, medical management, telephonic case management, and access to provider networks, with an emphasis on facilitating injured workers’ timely return to work while controlling municipal liability. Qualified bidders are expected to be licensed, experienced TPAs or specialized claims-management firms capable of providing these bundled services under a unified model.