Mental/Behavioral Health Professionals within 911 Dispatch Center for the Division of Police/ Division of EMS /911 Communications Center, Department of Public Safety

The City of Cleveland's Department of Public Safety is seeking proposals from qualified mental/behavioral health professional consultants to provide on-site support in its 911 Communication Center, assisting call takers and dispatchers in identifying, assessing, and managing emergency calls involving mental or behavioral health crises. The project, funded by a federal grant with a budget cap of $500,000 for up to four clinician-dispatcher positions through September 30, 2027, prefers respondents with prior experience in public safety telecommunications. Bidders should be specialized mental health firms or professionals experienced in emergency response settings, submitting proposals via OpenGov.