Insurance Entry and Verification Buffer Support Services - CPAC [VA-26-00073096]

The Department of Veterans Affairs is seeking contractors to provide nationwide insurance entry, verification, eligibility checks, coordination of benefits, and related administrative support services for its Consolidated Patient Account Centers, including compliance with HIPAA and VA security standards along with performance metrics for accuracy and timeliness. The work involves labor, systems access, reporting, and resolution of discrepancies or rejections within VA healthcare systems. Potential bidders include healthcare revenue cycle management firms, medical billing and insurance verification specialists, and administrative support contractors experienced with federal or VA healthcare operations.